Purchase with confidence, we stand behind our products! If you are not 100% satisfied with our product, you can return it for any reason within 30 days of purchase and we will refund the purchase price.
If you choose to return or exchange, please select one of the following options:
RETURN FOR REFUND Return your purchased item in its original packaging. Include a copy of your packing slip and state why you are returning the item. For your protection, we recommend that you use UPS or insured Parcel Post for shipment. Our address is as follows:
Iversal Product Returns 36580 Catalpa Ln. New Baltimore, MI 48047
Once the item is received and inspected, a refund will be issued. We expect the item to be returned to us in "new" condition. Excessive scratching or signs of abuse will result in a deduction from your refund. Deductions will be determined by the cost to refurbish the parts to "like new" condition for resale.
EXCHANGE For exchanges, please contact us at firstname.lastname@example.org to make the necessary arrangements. Replacement of defective parts will be handled as a high priority. Shipping charges for returned parts that are defective will also be refunded.
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